My wife took the car to dealer for the oil change yesterday. They charged her for a bunch of unnecessary work including doing a complete brake fluid exchange for an 8 month car with only 14k km (!), but claimed there was no need to for an air filter replacement which was so obviously dirty. I was pretty angry. I could tell they did not even open the air filter cover because the only fingerprints and wipe marks on the dusty cover were from me from the night before. When I talked to the manager, he said the schedule does not require air filter change but claimed that the battery was tested by checking at the terminals. There was a thin layer of dust on the battery and it had not been touched. For the price they charged, it would be cheaper for me to buy a new battery every six months. He admitted all the work except the oil change was optional and not required to maintain warranty. Things did get resolved. We will get a free air filter and the next two oil changes are free.
Last edited by funpig; 06-21-2019 at 02:14 PM.